Shipping policy

Shipping Policy

Welcome to Krokus. Our shipping policy is designed to ensure a smooth and efficient delivery process for your home and kitchenware essentials. Please review the details below:

1. Standard Shipping

  • Delivery Timeframe: Orders are typically delivered within 5-8 business days after the order is placed.

  • Location Variance: Delivery times vary depending on your location within India. Remote or less accessible areas may experience longer delivery times.

  • Order Processing: Orders are processed during standard business hours. Orders placed on weekends or holidays will be processed on the next business day.

2. Express Shipping

  • Availability: We offer express shipping for all prepaid orders to ensure priority delivery

  • Timeframe: Express orders are delivered within 3-5 business days after the order is placed.

  • Additional Cost: Express shipping incurs a flat fee of ₹49, which will be clearly communicated and added at the time of checkout.

3. Shipping Charges

  • Shipping charges are calculated and displayed at checkout.

  • Standard shipping is Free for all orders.

  • For prepaid orders opting for express shipping, charges are based on a combination of delivery location and order size/weight.

4. Tracking Your Order

Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number to monitor your shipment's progress until it reaches your doorstep.

5. Important Information

  • Accuracy: Please ensure your shipping address is accurate and complete at checkout to prevent delivery delays.

  • Support: For any concerns regarding your order's status, please contact us at support@krokus.in. Our team will assist you promptly.